Terms and Conditions

Contraindications

For most people, hypnotherapy is a pleasant, gentle, and extremely safe experience. However, your safety is my number one concern and there are occasions where hypnosis would be contraindicated. That means there may be a risk.

If you have a medical condition, please ask your doctor to give their approval before confirming your booking with me.

I will be unable to work with you if you have a diagnosis of:

  • Psychosis
  • Schizophrenia
  • Pathological personality disorder
  • Senility

I may be able to work with you if you have epilepsy, narcolepsy, depression, asthma, or a heart condition, but will require your doctor’s approval.

Free Initial Consultation

A free 15-20 minute initial consultation must take place online over zoom prior to booking hypnotherapy sessions.  Therapy will not be provided during the consultation.

Hypnotherapy Fees

Fees are clearly displayed on my website. Payment for individual sessions or packages must be paid in full at the point of booking.

Online Sessions

All sessions are held online over zoom.  You will need to have a good WiFi signal and be in a comfortable place where you will not be disturbed. A working camera and microphone are required.  Headphones are advisable.

Number / Length of Sessions

The number of sessions required, and treatment results will vary from person to person.  The duration of most sessions will be between 45 and 60 minutes, although I reserve the right to amend that time for therapeutic reasons.  A stop smoking session may last up to 2 hours.

Cancellation and Late Attendance Policy

I require 24 hours notice to cancel or reschedule an appointment.  100% of the session fee may be charged if less than 24 hours notice is given or you miss the appointment.

If you are more than 10 minutes late for your appointment then the session may be cancelled without a refund.  Working beyond your appointment time would disrupt the clinic for other clients who may have appointments booked.

It is understood that sometimes sudden events, such as emergencies, happen which may make it necessary for clients to cancel their appointment last minute or fail to attend.  On these occasions it is at the therapist’s discretion if a fee will be charged.

If you arrive for treatment under the influence of mind-altering drugs or alcohol, the session will be suspended, and the full fee charged. Further sessions will be at the therapist’s discretion and may be cancelled permanently.

I reserve the right to cancel therapy at any time and to refuse prospective clients at my own discretion.

Disclaimer

The following disclaimers shall apply to all sessions provided by Headspace Hypnotherapy:

  • You should ensure that you seek advice from an appropriate medical professional before participating in treatment for any medical condition.
  • Any treatment provided by Headspace Hypnotherapy is not intended to be a substitute for professional medical advice, diagnosis or treatment.
  • You should seek the advice of an appropriate medical professional prior to stopping any medications.
  • Headspace Hypnotherapy is unable to guarantee the resolution of your presenting issue(s). Under no circumstances can you hold Allison Aitken liable or responsible should you not achieve your desired outcome(s). Hypnotherapy is a collaborative process and requires commitment and motivation from each client. A refund will not be offered should the therapy be unsuccessful.

Privacy and Confidentiality

I may keep short digital notes from our sessions.  Any notes will be confidential and protected by reasonable security safeguards against loss, theft and unauthorised access or use.

I will respect client confidentiality at all times, except if:

  • I consider there is a risk that you may harm yourself or others.
  • You disclose acts of terrorism, vulnerable adult or child protection issues or drug trafficking. Such disclosures will be passed onto the relevant authority without delay.

I may share anonymous client case histories for supervision, training and continuous professional development purposes.  Any personal details, and any other information that may identify you, will be removed prior to sharing.